Blackmagic IT Department Helpdesk
IT Support Access
South Africa
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Submit Ticket
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Submit Ticket
Follow Up on Existing Tickets
IT Portal Login
Log an IT Support Ticket
Complete the form below. The requester and assigned technician will both receive an email.
Business Unit / Branch
Select Branch
Choose Business Unit / Branch
Headquaters
Northern Cape
PE
Vaal
Other — Add New Branch
New Business Unit / Branch
The new branch will automatically be added to the master list for future tickets.
Your Details
Name
Email
Contact Number
Create an account for me
Your email address will become your username. We will email you a secure link to create your own password.
Assign IT Technician
Technician
Choose IT Technician
Abram Magwai
Cosmas Bhingari
Ditebogo Mabale
Khanya Sineke
Martin Phetla
Tshepo Nzimande
Name
Email
Contact Number
Problem Details
Issue Type
Choose issue type
Hardware
Software / Application
Network / Internet
Email
User Access / Password
Printer / Peripheral
Telephone / Communication
Cybersecurity
System / Server
Other
Subject
Priority
Low
Medium
High
Critical
Critical should only be used for major business-stopping incidents.
Problem Description
Submit IT Support Ticket
Ticket status starts as
Open
. You and the assigned technician will both receive an email.